Analytics+Insights

ANALYTICS >> INSIGHTS

We’ve advised and supported over 1,000 enterprises across the world, through multiple volatile economic cycles, in tens of thousands of performance analytics initiatives.

We know with certainty that performance information needs to be relevant and useful, with the timing and precision the workforce needs to serve customers and perform.

And, also, so that leadership and management can assess performance, trends and conditions, and adapt strategy and resources to optimize.

We understand what you need to elevate performance and results.

Welcome to the Age of Analytics

Today’s business landscape is complex and challenging. It's digital-transforming, demographic-shifting, innovation-gated, experiential, real-time, virtual and hybrid, tech-enabled, data-dependent, omni-channel and channel-conflicted.

It’s consumer-obsessed, workforce-diverse, structure-disrupted, competitor-reactive, design-driven, market-morphing, risk-dictated and compliance-governed.

It’s live-streamed, nano-networked, mass-interconnected, ultra-customized, high-velocity, micro-personalized, and hyper-engaged... but chronically transaction-relationship mismatched.

In this landscape, timely and precise information and insight about performance has become complex, complicated and difficult to achieve. Strategy depends on it. Sustained competitive advantage is hard to come by. We provide analytics solutions to optimize enterprise strategy and performance.

Performance Analytics

Customer Relationship Analytics

Scorecards, Rankings and Trends for every business unit, workforce member, customer, partner, affiliate, intermediary and initiative. Know what's working and what isn't.

Customer Relationship Analytics

Lifetime Relationship Value, Service Satisfaction, Attrition Risk, Profit Contribution, Network Influence Value and more. You'll know every customer with optimal precision.

Workforce Analytics

Customer Relationship Analytics

Workforce Analytics

Sales, Productivity, Service Quality, Portfolio Value and Volatility, Profit Contribution and more. We'll create individual scorecards to show you the leaders and followers .

Market & Channel Analytics

Leads, Referrals, Quotes, Sales, Revenues, Relationship Values, Costs, ROIs and more, by segment, channel, market and products. We reveal end-to-end distribution system outcomes.

Analytics Strategy Sprint

Market & Channel Analytics

A one-to-three day collaboration to build an integrated data, analytics, decision intelligence, performance management and execution plan. Get the insights you need to execute and succeed.

Market & Channel Analytics

LET'S TALK NUMBERS

Analytics Powers Strategy.

Be Insight & Strategy-Driven